Company Name: JDDAMA ECOM OPC PRIVATE LIMITED
Address: Ganesh Mahal Complex, Shop No 2, First Floor, Medavakkam Main Road, Madipakkam Koot Road, Chennai – 600091
Mobile: 8690555174
Email: jddamaservices@gmail.com
Nature of Business: Sale of Handicraft Items through E-commerce

2. Acceptance of Terms

By accessing our website or placing an order, you confirm that you are legally capable of entering into a binding contract under Indian law and agree to comply with these Terms and Conditions.

3. Products and Services

  • We specialize in selling handcrafted and artisanal products.
  • Due to the handmade nature of our products, minor variations in color, size, design, or finish may occur and are not considered defects.
  • Product images on the website are for representation purposes only.

4. Pricing and Payment

  • All prices are listed in Indian Rupees (INR).
  • Prices are subject to change without prior notice.
  • Payments must be made through the payment methods available on our website.
  • We are not responsible for payment failures due to third-party payment gateways.

5. Order Confirmation and Cancellation

  • Orders are confirmed only after successful payment.
  • We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
  • Customers may request cancellation before the order is shipped by contacting us via email or phone.

6. Shipping and Delivery

  • We aim to ship products within the estimated timeframe mentioned on the website.
  • Delivery times may vary depending on location and courier services.
  • We are not responsible for delays caused by natural disasters, courier issues, or unforeseen circumstances.

7. Returns, Refunds, and Replacements

  • Returns or replacements are accepted only if the product is damaged or defective upon delivery.
  • Customers must notify us within 48 hours of receiving the product, along with photographic evidence.
  • Refunds (if approved) will be processed to the original payment method within a reasonable time.
  • Customized or made-to-order items may not be eligible for return.

8. Intellectual Property

  • All content on this website, including images, logos, text, and designs, is the intellectual property of JDDAMA ECOM OPC PRIVATE LIMITED.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

9. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes
  • Provide false or misleading information
  • Attempt to harm or disrupt the website or its services

10. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to loss of profits or data.

11. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in Chennai, Tamil Nadu.

13. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and continued use of the website implies acceptance of the changes.

14. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

📧 Email: jddamaservices@gmail.com
📞 Mobile: 8690555174